Contact Journal Customer Services

 

Global Journal Customer & Membership Services Contact Details

You can contact our global Journal Customer Services team directly as below.

Telephone Enquiries: Our global Customer Services team is available 24 hours a day, 7 days a week*
Email Enquiries: We will respond within 24 hours, Monday to Friday*
* excludes public holidays and company meetings

If you are a society member, fellow or individual please use the nominated contact details.

 

Americas

Journal Customer Services
Wiley
350 Main Street
Malden MA 02148
USA

Direct Customers
Tel: +1 781 388 8598
Tel (toll free): +1 800 835 6770
Email: cs-journals@wiley.com

 

Membership Services
Tel: +1 781 388 8599
Tel (toll free): +1 800 835 6770
Email: cs-membership@wiley.com

Subscription Agent Services
Tel: +1 781 388 8597
Tel (toll free): +1 800 835 6770
Email: cs-agency@wiley.com

 

Europe, Middle East and Africa

Journal Customer Services
Wiley
PO Box 738
Chichester
PO19 9QG
UK

Direct Customers
Tel: +44 (0)1865 778315
Email: cs-journals@wiley.com

Membership Services
Wiley
PO Box 739
Chichester
PO19 9QH
UK


Tel: +44 (0)1865 778171
Email: cs-membership@wiley.com

Subscription Agent Services
Wiley
PO Box 740
Chichester
PO19 9QJ
UK


Tel: +44 (0)1865 778054
Email: cs-agency@wiley.com

 

If you are a society member or individual subscribing to Wiley (VCH published titles) and you are located in Germany, Austria, Switzerland,
Luxembourg
or Liechtenstein please contact:

Journal Customer Services
Wiley
Boschstrasse 12
D-69469 Weinheim
Germany

Phone: 0800 1800 536 (From Germany)
Phone: +44 (0)1865476721 (Outside Germany)
Fax: +49 6201 606184
E-Mail: cs-germany@wiley.com

Hours: Monday to Friday, 8am to 4pm Central European Time

Asia Pacific

Journal Customer Services
Wiley
1 Fusionopolis Walk
# 07-01 Solaris South Tower
Singapore 138628

Direct Customers
English language service
Tel: +65 6511 8000
Email: cs-journals@wiley.com

Japanese language service  
jap
Tel: +65 6511 8010
Tel (toll free): 005 316 50 480
Email: cs-japan@wiley.com

 

Membership Services

Tel: +65 6511 8100
Email: cs-membership@wiley.com

Subscription Agent Services

Tel: +65 6511 8200
Email: cs-agency@wiley.com